Member Resources
How to Access Your Account
Download the PartnersOne App
Access the Directory
Process a Transaction
Load Your Cash Account
Transaction History
Account Maintenance
Request a New Member Card
Access Your Account
You can access your account in multiple ways. The easiest and most convenient way is to download the PartnersOne app from your app store.
Apple App Store
Tap or Scan QR
Google Play Store
Tap or Scan QR
Use the Website
How to Transact
How to make a sale and a member via the website & PartnersOne app
Using the Partners App
1 - Sign in to your account
2 - On the main menu, select wether you are Processing a Sale or Paying a Member
3a - If making a sale, type in or scan the member's card information, sale amount, tip (if applicable), and description.
3b - If making a purchase, type in the business name or contact to find the account. Then key in the amount, tip (if applicable), and description (if desired).
4 - When the transaction is approved, you will receive a confirmation code, and both parties will receive a transaction receipt.
** If you are attempting to Pay A Member and they belong to a different community other than PartnersOne, Pay A Member is currently not available. Please provide the seller with your card number to process.
Using the Website
1 - Sign in to your account
2 - Click the Transact button
3 - Select wether you are making a sale or a purchase.
4a - If making a sale, type in the member's card information, sale amount, tip (if applicable), and a description (if desired).
4b - If making a purchase, type in the business name or contact to find the account. Then key in the purchase amount, tip (if applicable), and description (if desired).
5 - When the transaction is approved, you will receive a confirmation code, and both parties will receive a transaction receipt.
** If you are attempting to Pay A Member and they belong to a different community other than PartnersOne, Pay A Member is currently not available. Please provide the seller with your card number to process.
How to View Your Transaction History
Where your transaction history is located and how to access account statements.
Using the Partners App
1 - Sign in to your account
2 - On the main menu, select Card, Account, & Assistance.
Using the Website
1 - Sign in to your account
2 - Click the Transact button